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Cookie policy
We make your holiday experience personal.
The Snowincluded website collects information about users, their behaviour, their devices and mobile characteristics. We do this to keep our website reliable and secure, to measure performance and to provide personalised travel advice with relevant travel destinations.
If you choose "OK", you agree to us sharing this information with third parties, such as our marketing partners. If you refuse consent, we will only use the necessary tracking and you will not receive personalised content. Select "Set Preference" for more information and to manage your options. You can change your preferences at any time. Please read our privacy policy and terms and conditions for more information.
Preferences: - Basic Use this page to consent (opt-in) or refuse (opt-out) to the use of trackers and analytics tools by our websites. - Select all - Marketing information
Snowincluded collects customer journey information to provide relevant sponsored content about our products. For example, to select content that matches your interests, we may use information about your purchases and interactions on the website. We may share this information and a customer identifier, such as an encrypted e-mail address or device information, with third parties like Facebook and Google. This helps us serve relevant ads on the Websites to you. We may also link this data to the different devices you use, as well as process data about the ads (for example, whether you clicked on an ad and made a purchase). This helps us measure ad performance and enable ad billing. To provide you with a relevant marketing experience, we also work with external partners.
Personalisation Based on your interactions with the website, brand preferences and shopping habits, we may show you personalised content, for example items in the catalogue that match your preferences. Some personalised content may be sponsored by brands or partners selling products on our website; we may use click data to enable billing for this personalised, sponsored content. We also work with third-party partners to provide you with a personalised shopping experience.
Functional We use this data to improve your shopping experience, prevent bugs and test new features, as well as for user experience and business-relevant shop analysis.
Necessary The data collected by these services is necessary for the technical performance of the website, to provide basic functions, for security and to prevent fraud.
More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
We make your holiday experience personal.
The Snowincluded website collects information about users, their behaviour, their devices and mobile characteristics. We do this to keep our website reliable and secure, to measure performance and to provide personalised travel advice with relevant travel destinations.
If you choose "OK", you agree to us sharing this information with third parties, such as our marketing partners. If you refuse consent, we will only use the necessary tracking and you will not receive personalised content. Select "Set Preference" for more information and to manage your options. You can change your preferences at any time. Please read our privacy policy and terms and conditions for more information.
Preferences: - Basic Use this page to consent (opt-in) or refuse (opt-out) to the use of trackers and analytics tools by our websites. - Select all - Marketing information
Snowincluded collects customer journey information to provide relevant sponsored content about our products. For example, to select content that matches your interests, we may use information about your purchases and interactions on the website. We may share this information and a customer identifier, such as an encrypted e-mail address or device information, with third parties like Facebook and Google. This helps us serve relevant ads on the Websites to you. We may also link this data to the different devices you use, as well as process data about the ads (for example, whether you clicked on an ad and made a purchase). This helps us measure ad performance and enable ad billing. To provide you with a relevant marketing experience, we also work with external partners.
Personalisation Based on your interactions with the website, brand preferences and shopping habits, we may show you personalised content, for example items in the catalogue that match your preferences. Some personalised content may be sponsored by brands or partners selling products on our website; we may use click data to enable billing for this personalised, sponsored content. We also work with third-party partners to provide you with a personalised shopping experience.
Functional We use this data to improve your shopping experience, prevent bugs and test new features, as well as for user experience and business-relevant shop analysis.
Necessary The data collected by these services is necessary for the technical performance of the website, to provide basic functions, for security and to prevent fraud.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.